Deputy Site Operations & Installation Manager

Who will you be working with?

You will work closely with transversal departments within Project Managers, Design Team, Engineering Team and Field Service Team as well with Wabtec teams in APAC region and Europe. You will assist in operations and maintenance issues, troubleshooting, problem solving as required and provide expertise to ensure on-site work is performed safely, on time, within budget and to the satisfaction of the customer.
 

How will you make a difference?

Installation and Site Improvement Manager will lead digital transformation initiatives, manage a team of Field Service Technicians, and collaborate with cross-functional teams both locally and internationally.

Building on your electrical and mechanical experience, preferably in a railway environment or related industries, you will interface directly with customers, propose innovative solutions, and implement data-driven strategies to optimize our maintenance services that can efficiently and effectively carry out PM/CM/CBM.

As a member of the field service team, you will be responsible for providing technical and operational solutions, including but not limited to in charge of new installation at MTRC, support project team in term of FAI, work optimization, logistics and implement effective and efficient installation strategies, reinforce site management to ensure Site Sup ownership, subject matter expert for all station EPS/UPS chargers, support ENG / Project on as-built, O&M manual and the training for technicians, provide expertise on day-to-day repair and maintenance to technicians, and delivering technical answer to MTRC enquiries.

What will your typical day look like?

• Spearhead the digitization of Field Service operations, improving data collection for interventions, repairs, and follow-up actions.

• Manage a specialized team of Field Service Technicians focused on maintenance improvements, monitoring and report on their performance.

• Identify, propose, and implement cost-effective improvements to maintenance services, collaborating with relevant managers to execute organizational changes.

• Collaborate with local and international Engineering teams to enhance data-driven maintenance capabilities.

• Contribute to data-driven projects aimed at improving service offerings.

• Establish and oversee Key Performance Indicators (KPIs) to objectively assess performance, proposing and implementing changes to maximize efficiency and reduce costs. Assist Field Service and Operations Manager in overseeing service team focusing on PSD/APG maintenance operation

• Liaise with customers to coordinate work, communicate changes, generate reports, and actively participate in meetings and project activities.

• Enforce and maintain data governance to ensure data accuracy, quality, stored and shared in a standardized and secure manner

• Support and build a data-driven culture, enable data-driven decision making by providing training and support to Field Service Technicians Liaise with customers, group sister companies (OE) for logistic & technical support. 

• Support project team in term of FAI, work optimization, logistics and implement effective and efficient installation strategies

• Reinforce site management to ensure Site Sup ownership, Subject matter expert for all station EPS/UPS chargers, support ENG / Project on as-built, O&M manual and the training for technicians,

• Complete ad hoc assignments from Field Service and Operations Manager.
   

What do we want to know about you?

• Fluency in English and Chinese (written and verbal)

• Degree holder in Engineering or related discipline.

• 5-7 years of relevant working experience, experience in rolling stock or related industries is a definite advantage.

• Strong IT skills. Good understanding of Internet technologies and capabilities is a must. Coding ability is not required but could be advantageous.

• Team management experience and excellent collaboration skills are required.

• Strong attention to detail and ability to create clear documentation and presentations.

• Solid knowledge of electrical and/or mechanical engineering and industrial systems

• Data interpretation skills, including report and graph creation0

• Ability to work independently and communicate technical concepts effectively to diverse audiences

• Problem-solving aptitude and commitment to continuous learning (technical and operational)

• Work on site (railway stations or depots) may be required from time to time for training, troubleshooting or implementing operational changes.

• Travel outside HK may be required occasionally. Good team player, responsible, diplomatic, proactive and able to work independently under minimal supervision.
   

Preferred Skillsets / Experience:

• Asset management, maintenance cycle

• Data governance

• Six Sigma approach (DMAIC)

• Root Cause Analysis (Data Driven)

• Effective communication skills

We thank all applicants for their interest; each application will receive a response.

We do not accept unsolicited contact from recruitment agencies.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.