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Technical Specialist – Onsite Support (7/7 Roster)

  1. Tempo integral
  2. Santiago
  3. On site

Job Description

Technical Specialist – Onsite Support (7/7 Roster)

Essa posição é para atuar em regime presencial, em Customer Mine Site (7 days on / 7 days off roster).

Who will you be working with?

You will act as the primary onsite technical interface between the customer and Wabtec, working closely with Product Support Engineers (PSEs), engineering teams, and service delivery teams. You will also interact directly with site crews and operational stakeholders to ensure effective deployment and support of CAS systems.

How will you make a difference?

You will ensure high-quality, first-time-right installations of Collision Awareness Systems (CAS), providing expert troubleshooting and commissioning support. You will play a critical role in knowledge transfer, building site capability, and strengthening Wabtec’s technical presence onsite while ensuring safe and reliable system performance.

What do we want to know about you?

Required

  • Trade qualification in HD Auto Electrical, Electrical or Mechatronics.
  • Strong diagnostic capability across hardware, software, configuration, and integrated systems.
  • Ability to work independently in a site environment with minimal supervision.
  • Strong communication skills with both operational and technical teams.
  • Commitment to safety, quality, and first-time-right delivery.

Desirable

  • Experience supporting Collision Awareness Systems or similar mobile equipment technologies.
  • Mining or heavy industrial site experience.
  • Experience commissioning or supporting safety-critical systems.
  • Exposure to software-enabled or sensor-based systems.
  • Experience working on rostered onsite engagements.

What will your typical day look like?

Provide specialist onsite support for CAS installations across HV, MV, and LV fleets, ensuring quality, compliance, and performance standards are met.
Diagnose and resolve complex hardware, software, configuration, and logic issues.
Support Gen 3 CAS readiness activities including validation of vehicle configurations, wiring standards, and infrastructure suitability.
Identify and mitigate installation and quality risks to ensure first-time-right delivery.
Upskill site personnel through hands-on guidance, mentoring, and reinforcement of installation and diagnostic standards.
Assist with software updates, configuration changes, and logic uploads in coordination with remote PSE teams.
Validate system changes onsite and capture diagnostics for structured escalation.
Maintain clear communication with site teams and Wabtec remote support functions.
Act as the primary onsite technical representative, reporting progress, risks, and issues in a structured manner.
Ensure compliance with Wabtec and site HSE requirements and maintain accurate records of all onsite activities and corrective actions.

Role Purpose

The Technical Specialist – Onsite Support provides dedicated, specialist-level onsite support for Wabtec Collision Awareness Systems (CAS) across installation, stabilisation, and BAU operations. The role ensures high-quality delivery, effective troubleshooting, capability building, and a strong technical interface between Wabtec and the customer.

Benefícios

Na Wabtec, pessoas estão em primeiro lugar. Por isso, cuidamos para que nossos funcionários se sintam valorizados e tenham as ferramentas necessárias para prosperar. Ao se juntar a nós, você terá acesso a uma série de benefícios pensados para promover seu bem-estar e desenvolvimento:

  • Assistência Médica extensível a dependentes (cônjuge e filhos).
  • Assistência Odontológica extensível a dependentes (cônjuge e filhos).
  • Participação nos lucros e resultados.
  • Previdência Privada.
  • Política de Alimentação de acordo com localidade.
  • Política de Estacionamento ou Vale Transporte.
  • Seguro de vida.
  • Programa de Assistência ao Empregado.
  • Headspace – aplicativo focado em saúde mental.
  • Cartão ou Cesta de Natal conforme localidade.
  • Presente de Natal para filhos de até 11 anos de idade.
  • Licença maternidade estendida.
  • Programa para Gestantes e Bebês.
  • Política de incentivo a idiomas.
  • Programas de Mentoria e acesso a plataforma de treinamento.

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.


We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.